Policies
Shipping, returns & warranty.
Free tracked shipping, 30 days to change your mind and a 24-month warranty on every Glayvori product.
Shipping
- Standard tracked shipping: free. Tracking number emailed when the parcel ships.
- Delivery time depends on the destination. We confirm the estimate by email before you pay.
- Import duties or taxes charged by the destination country, if any, are confirmed with you before payment.
30-day returns
- Return any item within 30 days of delivery for a refund to the original payment method.
- Email support@glayvori.com with your order details to start a return. We reply with the return address and instructions.
- Items should come back complete and in their original packaging.
24-month warranty
- Shenzhen Gelai Yuepin E-Commerce Co., Ltd. covers defects in materials and workmanship for 24 months from delivery.
- Email a photo or short video of the fault with your order details. We repair, replace or refund the item.
- Normal wear, misuse and loads above the rated limit on the product page are not covered.